SHIPPING/PACKING MATERIAL COST IS KNOWN AND PAID FOR ON THE DAY OF SHIPMENT.
Artist Angela Brown
About Me
I established Bully Creations in 2009. I have been serving the Bully Community loyally from day one. Making visions and dreams come to life. Not only in art, but with the knowledge and experience i have gained. I learned quite a lot from hosting our own shows for 7 years As well. I have a wealth of knowledge to share.
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SHOW ORDERS, DEADLINES & RUSH FEES
Did you forget to order trophies? Do you have a last minute event or class to add? We got you covered. However, you're going to have pay a rush fee and possible expedite shipping for priority service. Rush orders push all other orders back, and they require us to work late nights and weekends to serve you. To keep our high volume of orders shipping out on time and with good flow, we require show order customers to order a minimum of 20 business days before your event. We hand cast and complete orders Monday-Wednesday. Thursdays are assembly and packing days. Every Friday is packing and Shipment Day. If you place your order with less than 20 business days of your event date, you will be charged $100 fee or a 10% Priority Fee (whichever is higher). If you are less than 15 business days of your event date, you will be charged a $200 fee or 20% of your total. whichever is higher. You may be charged for any expedite shipping required to receive your rush order on time. If you are within 10 business days of your event date, u will be charged a 30% Rush fee or $300 (whichever is higher) as well as mandatory 3 day Shipping. Overnight shipping may be needed depending on your order size and my current order volume. Depending on how many boxes your order takes, this shipping cost could be in the thousands. Expect and be prepared to pay this fee. If you order the same week as your event or the weekend before, you will be charged a 40% fee or a $400 Rush fee. (whichever is higher)
SHIPPING POLICY
Due to the nature of our products and having so many different combinations that ship all over the world, all trophy shipping/packing material cost is KNOWN AND PAID for on the day of shipment. An estimate will not be given. All items need to be packed, weighed, measured, and processed for where they are going, for a true and accurate shipping cost. You will not be charged for shipping in the online store. You will be contacted with the contact information given at the time of checkout on shipment day. To ease your worry, on average, the cost of shipping is 15%-20% of your Total. This is not an very accurate guide, but an insight into the potential cost to be prepared for at a minimum, for your shipping. The most important thing is that the awards get to you on time and that they are undamaged. They will be packed very well with extreme care. Packing material cost is not cheap. I also charge for my labor and handling to wrap and pack up the awards, as it can take days to pack larger orders. I AM NOT LIABLE FOR SHIPMENTS NOT ARRIVING ON TIME due to the shipping carriers fault. Once the packages have left my shop, you will be dealing with a 3rd party carrier. I am not responsible for the awards during shipment. If you want to insure your shipment, you must request shipping insurance before you pay your shipping cost. IF you want to be protected from theft and stolen packages, you MUST ask for SIGNATURE REQUIRED service, or you will not be protected from theft. Inspect your awards for damages and any mistakes. If you find a mistake, and we are at fault, we will ship a replacement award or metal plate (whichever is needed) right away. If there is not time to receive the replacement using ground shipping before your event, we may decide it is best to ship the award to your winner instead. Instructions will be given in this case. If you decide not to pay for your shipping cost, you will ne be given a full refund for your order. Any awards that are custom or can not be used for public resale will NOT BE REFUNDED. You will only receive a partial refund for items we can resell and restock into inventory. Payment of your order agrees to these terms. NO REFUNDS FOR ANY REASON OTHER THAN THE FAILURE TO PAY SHIPPING COST. This refund will only be a partial refund, as we have already taken the time and labor to create your awards.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER
At Bully Creations, every FRIDAY is a shipping day. On average our work time is 3-4 weeks. So always allow a minimum of a 1 month window for arrival after you place the order..remember these are hand casted and finished items that take quality and timely craftsmanship. A BIG PART of the time frame of our turn around time depends on the current order volume and rush orders we receive each week. If you are need something in a hurry, please call first to make sure its possible. 580-465-1207 Angela Brown. ONLY SUBMIT RUSH ORDERS with approval from Angela first. Or you may be refunded at anytime, including right up to the week of your show, due to not realizing your needs. We are not responsible for completing rush orders that are not approved first by Angela before placing the order. This is YOUR RESPONSIBILITY. We are busy! So make sure we are aware of your expedite needs. This will also assure you that you can be accomodated. Rush Fees are also due before the order is sent to production.
CREATE YOUR LOGO INTO A 3D PRINT
3D Printing has revolutionized the trophy quality and options at Bully Creations. Don't have the budget to create a custom trophy from scratch? Not a problem, an affordable option is to have us create your show name, special design, or kennel logo into a 3D model and 3D Print it to be used on any of our generic customizable logo trophies. To get the process started contact Angela Brown at 580-465-1207 BY TEXT ONLY (Calls not accepted) She will give you a closer price range for the complexity of your design and needs. But on average the cost to make 1 medium complexity logo is $400-$800. This is a one time creation cost. This is paying for Angela to digitally sculpt/model the logo and create a 3D File which she will then upload to a 3D Printer. The actual cost of the job is unknown for many reasons. The first being ITS A CUSTOM PROJECT! Anything custom is always variable. We first require a $150 NON-REFUNDABLE deposit. This allows us to start your model and finish it and be paid for our work to digitally sculpt it. Once the model is approve by you, your remaining balance invoice will be sent to you. We use 3 different size logos here on our awards. A 3 inch, 5 inch, and 7 inch. You don't have to print all 3 sizes at once, although it is recommended. It can take several weeks to print another size if needed, and if you're in a hurry, it may not be possible to get it here in time. We outsource our printing to provide the best quality and grandest options of printable material available. This remaining balance invoice will included the total hours of modeling time it took to sculpt the logo, and your print cost for each size you're printing. Then you will be charged for the silicone mold fee. This fee pays for the material cost and labor to create the silicone mold needed to cast the duplicates of your logo model to use on the awards. PLEASE MAKE NOTE!!! These molds are the property of Bully Creations/Angela Brown. You will not received the 3D Prints, files, or Silicone Molds for your logos. That is NOT what you are paying for. You only paying for our knowledge, skill, time, labor and cost of materials to complete the job. We manufacture all the awards here in house, so there is no need to take your molds elsewhere for any reason. Even if your business is prohibited for whatever reason, your molds and logo files will NEVER leave our possession. The contract you sign before any custom service will state this. Please be sure you are aware of this policy regarding ALL our custom work and services at Bully Creations. This is how we conduct and therefore thrive with repeat business. By providing you a with a customized service and then manufacturing the awards IN HOUSE,...under one roof to best serve you.
CUSTOM TROPHIES AND COMMISSIONED PROJECTS
Custom creations are our specialty! They are the true underpinning of our foundation to how our business service is structured! We want to gain you as a long term customer. Someone who comes back to us each an every show. We ensure this by striving for excellent communication and customer service. We want to bring your vision to life and help make your dreams of hosting a show with beautiful awards everyone will be envious of, a reality. We use a combination of hand sculpted work with 3D modeling and printing. This allows for some amazing and innovative masterpieces. Whatever your vision is, we will strive to make it happen. Using only the best quality materials.
Having custom work done is not cheap. You are paying for all the years of acquired knowledge it took to perform this trade, the skills, the talent and cost of quality materials to get the project done. The quality of the materials we use for your project is very important. It will ensure that your castings are the best quality possible, and that the molds which you are paying us to make in the first place will last a long life, either in production or sitting on a shelf. Yes, Molds have a shelf life, and they also wear out, just as rubber tires on a car do. You will eventually have to have new molds made if you continue to use your trophy design show after show, year after year.
Having a custom trophy made for your show will break down into 3-4 separate invoices and payments. If you are having a custom logo made to incorporate into your design, that is a separate project invoice. Then you will have the CUSTOM CREATION COST INVOICE. This is the cost for Angela to sculpt, build and/or 3D print pieces, and construct the silicone mold and hardshell. You must first have your custom trophies MADE before you can actaully purchase any to give away at your show. So the next project invoice will be the actual TROPHY ORDER INVOICE. This is the cost of the individual trophies you are purchasing for your award table and for the winners to take home! The final amount to pay will be the shipping and packing material cost, which is known and paid for on the day of shipment. No orders are shipped out or leave our facility until the shipping and/or material cost is paid for in FULL. If you are picking the order up and have agreed to have us pack your order instead of bringing blankets/bins, you will be charged a packing material and handling cost. This must be paid before the trophies depart our possession. If you don't wish to pay this fee on the day of pick up as you agreed to under our terms and conditions of your approved and paid project invoices, then please refer to the Shipping Policy section above.
On average, if you're wanting a 12"-18" custom trophy made, You should have a budget of around $2500-$5000 and/or up to work with. Each project is unique so contact Angela Brown for your quote. 580-465-1207 TEXT ONLY (Calls not accepted)
Note: The average life of a single silicone mold can be anywhere from 20-80 castings or 1-2 years of shelf life. When the mold is bad, you are responsible for the cost to make another new silicone mold of your design.
ALL CUSTOM SCULPTURES AND TROPHY DESIGNS ARE OWNED AND COPYRIGHTED TO ANGELA BROWN OF BULLY CREATIONS. THE SILICONE MOLDS ARE THE PROPERTY OF ANGELA BROWN /BULLY CREATIONS. YOU WILL NOT RECEIVE ANY ORIGINAL ARTWORK, FILES, OR MOLDS. THIS IS NOT WHAT YOU ARE PAYING FOR WHEN YOU HIRE ANGELA FOR A CUSTOM COMMISSIONED PIECE OF ART. THERE ARE NO REFUNDS FOR ANY REASON. IF YOU PLACE AN ORDER FROM THIS WEBSITE OR PAY AN INVOICE GIVEN BY ANGELA BROWN OF BULLY CREATIONS, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS. ALL MOLDS, COPYRIGHTS AND DESIGNS ARE OWNED BY ARTIST ANGELA BROWN OF BULLY CREATIONS AND WILL STAY IN HER POSSESSION PERMANENTLY. YOU DO NOT HAVE THE RIGHT, AUTHORITY, OR PERMISSION TO MAKE MOLDS OR CREATE CASTED COPIES OF ANY OF THE WORK SHE WAS HIRED TO CREATE FOR YOU, OR ANY ARTWORK CREATED BY ANGELA BROWN OF BULLY CREATIONS.
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